Benefit from a premium service to pass through the Bali Airport quickly, simply, and in style. Your personal concierge will ensure a smooth arrival or departure or to catch any connecting flight.

With the arrivals option, your personal concierge will be waiting for you and your
guests with welcoming signage as you exit the plane to help and escort you between the aircraft and your car. Avoid stress on arrival, as you no longer have to stand in long queues for a Visa on Arrival (VOA), passport control and immigration. Once you have located your baggage, you will be escorted through customs and out to your private car and driver.

VIP Airport Handling flow on Arrival at Bali Airport

1. You will be greeted by our Airport Representative at the end of an Avio-bridge (where the aircraft parks adjacent to the terminal via Avio-bridge) or will be greeted upon entering a glass door after being dropped by a bus (where the aircraft parks in the remote area which is far away from the terminal building and the guest(s) will be using Airlines Bus to get to the terminal building)
2. Our Airport Representative will be holding an A4-sized signboard with Your name(s) on. Please look for our Airport Representative and approach him and/or her and be ready to be assisted
3. After meeting with our Airport Representative, you will be escorted to the
   immigration counter for immigration clearance (passport scanning and passport stamp). Due to the government regulations, this immigration process has to be done by yourself
4. Once your process at the immigration counter is completed, you will be
   escorted to the baggage claim area. Our Airport Representative will help finding the baggage(s) and assist on collecting your baggage(s)
5. After all the baggage(s) are collected, you will be escorted to the customs area for X-Ray. Scanning on the baggage(s). Our Airport Representative will assist with the baggage scanning. Sometimes the customs Representatives will conduct random check on the passengers. We cannot avoid and/or refuse the process.
6. After the customs clearance is completed, you will be escorted to the exit from International Arrival Terminal Building and meet with your car pickup. Before exiting the building, our Airport Representative will contact your driver and inform them about the meeting point. Please provide us with your driver name and phone number upon booking if you arranged your own transport. If you book our holiday package or Airport transfer, then all will be taken care of
7. Our Airport Representative will escort you to the agreed meeting point and
   hand over you to your driver of the car pick-up service.